To Order: Please login and click shop. You can also order via Customer Service toll-free (800-999-5996).
First-Time Customers: We are a wholesale company selling “to the trade” only. It is required that you supply your State Resale ID No. or Exemption Certificate No. Click here to register to our site or call 800-999-5996 to receive an application.
Pricing: All prices are listed as wholesale. At Teters Floral Products, Inc., we don’t mark it up to mark it down. Every day, you receive our best wholesale price. Simple, easy and honest.
Minimum Orders & Reorders: $350. Requests for below minimum orders will be accepted only when paid by credit card.? A “below minimum” fee of $15.00 applies to all orders below $350 or back orders below $150. For order minimums in Canada, please call 1-800-999-5996.
The inner pack is the ordering increment. All orders must conform to the pack or multiples of the pack as listed. All orders not conforming will be adjusted to the closest pack and shipped without prior notice. Price and product, including color and style, are subject to change without notice.
Backorders: Back orders below $150 will be cancelled unless otherwise requested by customer.
Returns: Will be subject to a 20% restocking fee.
Pallet Charge: $5.00 for a regular pallet, $9.00 for an XL pallet and $12.00 for an XXL pallet.
Terms: We accept VISA, MasterCard, American Express and Discover. Credit card orders are billed only on the day of shipment and only for products shipped. Net 30 payment terms are available upon credit approval. Payment on Net 30 invoices must be made by check and mailed to Teters Floral Products/Sage & Co., 6350 Collection Center Drive, Chicago, IL 60693. Payment is due within 30 days of ship date. We do not accept COD orders. Customers agree to pay all charges incurred for goods and services supplied, and all charges incurred must be paid according to the credit terms on our invoices or, if none appear, according to terms of Net 30. Payments not made by said date or earlier, shall render the account delinquent, and interest shall be charged at the rate of 2% per month or 24% per year. Customer(s) further agree to pay all reasonable collection costs, attorney fees and court costs, as permitted by law, as such are incurred by Sage & Co., in the collection of amounts due. In the event suit is filed to enforce payment, it is agreed the venue will be Polk County, Missouri. Also, Sage & Co. shall have the right to withhold further deliveries and/or sales to the customer(s) until past due balances are brought current, and shall have no liability whatsoever, from any direct or indirect loss suffered by the customer(s) in such event.
Discounts: Failure to pay in full within the terms of an invoice will result in the loss of any and all discounts. A revised invoice will be issued at the full price.
Rush Service: We can ship your order within 3 business days for a $25.00 upcharge. This does not include time to process credit or the travel time to you. We will do our best to meet your request but it is not guaranteed. Please phone Customer Service to request Rush Service.
Return Check Fee: $30.00
Re-Consigned or Refused Shipments: The customer is responsible for all additional freight charges on re-consigned shipments. All refused shipments are subject to a 20% restocking charge and freight charges both ways.
Order Cancellation: Orders are not considered cancelled unless we receive written notice five (5) business days prior to ship date.
Returning Merchandise: Contact our Customer Service Department before returning merchandise to our Distribution Center. You MUST call within 10 days of receipt of merchandise to report damages, quality problems, or any other dissatisfaction. Unauthorized returns will be refused at our docks and returned to the sender. Returned merchandise may be subject to a 20% restocking fee.